Term and Conditions

Welcome to ELIESAAB SHOP, your premier destination for luxury women’s fashion. By accessing our website at elegentladywear.com and making a purchase, you agree to comply with and be bound by the following terms and conditions. Please read them carefully, as they outline the rules and guidelines for using our site, purchasing our products, and engaging with our services. These terms are designed to ensure a transparent, fair, and enjoyable experience for all our valued customers.

1. User Obligations and Responsibilities

As a user of ELIESAAB SHOP, you agree to:

• Provide accurate and complete information when creating an account or placing an order, including your name, email address, and shipping details.
• Use the website only for lawful purposes and refrain from any activities that could harm the site, its operations, or other users.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when accessing our site or purchasing products.
• Understand that international orders may be subject to customs duties and taxes, which are your responsibility as the customer.

Failure to adhere to these obligations may result in the suspension of your account or cancellation of orders.

2. Product and Service Description

ELIESAAB SHOP offers a curated collection of high-end women’s fashion, including accessories, bags, belts, cardigans and pullovers, coats, dresses, earrings, hats, jackets and blazers, jumpsuits, pants and shorts, ready-to-wear items, scarves, shirts, shoes, skirts, tops, and blouses. Our products are crafted with attention to detail and luxury materials, reflecting the sophistication our brand embodies.

• Product Availability: All items are subject to availability. We reserve the right to discontinue products or update descriptions without prior notice.
• Pricing: Prices are listed in US dollars and are subject to change. Any discounts or promotions will be applied at the time of purchase, as per the terms specified.
• Shipping: We ship worldwide, excluding Asia and select remote regions. Orders are processed within 1-2 business days. Shipping options include:
  • Standard Shipping: $12.95 via DHL or FedEx, with delivery in 10-15 business days after dispatch.
  • Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after dispatch.
• Returns and Exchanges: We accept returns and exchanges for items in original condition with tags attached within 15 days of delivery. Exceptions include earrings (for hygiene reasons), worn/altered items, and final sale products. For details, refer to our Returns & Exchanges Policy on the homepage.

3. Order and Payment Terms

When you place an order with ELIESAAB SHOP, you enter into a binding agreement with us. Key terms include:

• Order Processing: Orders are processed within 1-2 business days. You will receive a confirmation email with order details and tracking information upon dispatch.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you authorize us to charge the total amount at the time of purchase.
• Order Cancellations: Cancellations are only accepted if the order has not been processed. Contact us immediately at [email protected] to request a cancellation.
• Refunds: Refunds for eligible returns are processed within 5-7 business days after we receive and inspect the item. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless due to our error.

If an item is out of stock, we will notify you and offer a refund or alternative option.

4. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of ELIESAAB SHOP and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use may result in legal action.

By submitting reviews or feedback, you grant us a non-exclusive license to use that content for promotional purposes.

5. Limitation of Liability

ELIESAAB SHOP strives to provide accurate product descriptions and a seamless shopping experience. However, we are not liable for:

• Delays or failures in delivery due to circumstances beyond our control, such as customs issues, carrier delays, or natural disasters.
• Minor variations in product color or size due to screen settings or manufacturing tolerances.
• Damages resulting from misuse or alteration of products after delivery.
• Indirect or consequential damages arising from the use of our website or products.

Our total liability in any circumstance is limited to the purchase price of the product in question.

6. General Provisions

These terms and conditions constitute the entire agreement between you and ELIESAAB SHOP. We reserve the right to update these terms at any time, with changes effective upon posting on the website. Continued use of the site after changes constitutes acceptance.

If any provision of these terms is deemed invalid, the remainder shall remain in effect. These terms are governed by the laws of the United States, and any disputes shall be resolved in the courts of Fair Haven, US.

7. Contact Information